Shipping Policy

This Shipping Policy outlines the shipping and delivery practices for orders placed on the Aristo Watch website ("we," "us," or "our"). By placing an order, you agree to these general terms.

1. Order Processing

We aim to process and ship your order promptly. While most orders are prepared within 7 business days, timing may occasionally vary based on product availability, order volume, or customization requests.

2. Order Communication

* You will receive an order confirmation email with your purchase details.

* Once full payment is received, we will notify you.

* If you choose in-store pickup, we will confirm once your watch is ready for collection.

* If your order is being shipped, we will send tracking information as soon as it is dispatched.

3. Shipping Options & Costs

We work with reputable shipping partners to offer reliable delivery options. Shipping costs are calculated based on the destination, package details, and service selected. Please contact us before completing your purchase for a shipping quote, as these charges are not displayed during checkout and are the responsibility of the recipient.

4. Delivery Timelines

Estimated delivery times depend on your location and the shipping method chosen. Please note these are estimates provided by carriers and can be affected by external factors such as weather or customs processing. We will provide a tracking number so you can follow your shipment's progress.

5. International Orders

For orders shipped outside our local region, additional charges such as customs duties, taxes, or fees may apply upon delivery. These are the responsibility of the recipient and are not included in our product or shipping prices. Delivery may also be subject to customs clearance procedures, which can lead to delays beyond our original estimates.

Thank you for your order. We wish you a pleasant shopping experience. If you have any questions, please feel free to email us at info@atelier-honne.com or contact us via WhatsApp at +852 9038 3763.